In one of the courses I teach – BPR the students learn about change management. In the course I am currently taking on distance education technology, we will be discussing the theory of change management in education.
From first glance it appears the two are not much different. You have personnel who are change agents, you have a growth and then a level off of acceptance of change and you have a “normal” curve of people accepting change. You have people who are first adapters and those that are laggards.
Really what that says to me is that, no matter what industry we are in, change must be correctly managed. Whether you are in a high manufacturing business or an educational field, or anywhere in-between.